Paperless program starts for TRICARE West Region beneficiaries


On Jan. 31 United-Healthcare Military & Veterans (UHCM&V) started its paperless program for TRICARE West Region beneficiaries.

All beneficiaries registered on uhcmilitarywest. com will receive email notifications for certain documents that are available online instead of receiving them in the mail.

In December 2015, an email notification was sent to all beneficiaries registered on informing them they were automatically opted in to the program.

The beneficiary has the opportunity to change their preferences to documents delivered by U.S. mail at any time.

How the program works:

Automatic opt in

Beneficiaries who are registered on will automatically be opted in to receive email alerts when important TRICARE documents are available to view online on uhcmilitarywest. com, and they will no longer receive certain documents and letters in the mail. These documents include:

• authorization and referral letters

• billing and enrollment letters

• case management and disease management letters.

Option to opt out

If a beneficiary prefers to opt out of email notifications and receive their documents in the mail, they may change their preferences at any time by logging into their account using their DS Logon or username and password.

Notification preferences can be managed under: “My Profile” then “Manage Preferences.”

For more information, contact your respective vice president/director of market operations.

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Category: News